The Cisco Unified IP Phone 7931G meets the communication needs of retail; commercial; manufacturing workers; and anyone with moderate telephone traffic but also specific call requirements. Dedicated hold; redial; and transfer keys are supplied to facilitate call handling in a retail environment. Illuminated mute and speakerphone keys are provided to give a clear indication of speaker status. A pixel-based display with a white backlight makes calling information easy to see; and Extensible Markup Language (XML) services deliver a rich user experience. The Cisco Unified IP Phone 7931G offers numerous important security features plus the choice of IEEE 802.3af Power over Ethernet (PoE) or local power through a power adapter.